Quality Manager - Perm - Automotive - Worcestershire - Circa £45k+ - Worcester - £40k - 45k per year (890913)

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Quality Manager - Perm - Automotive - Worcestershire - Circa £45k+
Worcester, Worcestershire, England
£40k - 45k per year

Our client sells a wide range of products and top quality services (catalogues, marketing tools, training and diagnostic tools) to car dealerships, spare parts distributors and independent garages in more than 100 countries around the world.

They require a Quality Manager to join their UK based office in in Worcestershire. You must have an in depth knowledge of quality tools including PDCA, FMEA, FTA, 5 WHYS, JIT, Auto-Quality, Kaizen combined with experience of auditing in line with quality systems and experience in a quality position (APU/SQA OR Plant) .

Responsibilities:-
Deploy the (QRQC) Quick Response Quality Control approach in all areas of the Division: Line, APU, Plant, supplier, warranty, logistics and sales.
Train people to QRQC step 1 and step 2 levels, and audit the QRQC level with the owner of the QRQC.
Participate in all QRQC activities as part of the On Job Training program.
Validate that the Red box is in place in all departments: Logistics (DPM, SBL, and CBO) Sales (Customer Red Box, meeting minutes, and catalog issues), Production (Line red box, Warranty Tec Warranty or other system, Customer Km0, Supplier C1).
Responsible for reactivity in respecting client's standards (QR in 24h, P/D in 5D, C/A in 10 D).
Validate that the Quality tools are 100% used: SRM / QIM for C1/C2 and L1 / L2/ CRB / Tec War
Manage the return flow with their customers (screening, warranty, catalog, etc.) in line with customer expectations and internal QCDM criteria.
Manage supplier quality activities.
Animate the supplier QRQC and warranty QRQC.
Responsible for the VAQ Supplier Quality Manual.
Animate the supplier Focus program with the suppliers.
Ensure the charge-back to the supplier due to supplier non quality.
Ensure the quality of product deliveries.
Suspend any Supplier or Customer deliveries if Quality standards are not respected by the Division or by the internal (Valeo) or external supplier.
Lead management of main customer issues such as recalls or red alerts.
Inform the plant QRQC about the status of main supplier issues.
Escalate main issues to other Divisions or to VS branch.
Obtain and maintain Quality system certification.
Define, animate and obtain the quality system certification for the Division (ISO9001).
Perform Quality Audits such as Process, System and Product audits in the Division.
Lead the Quality Improvement Plan of the Division.
Coordinate V5000 Actions plan and animate the V5000 Total Quality and Supplier Integration road maps.
Manage Customer intimacy with regular customer visits in order to have a view of customer satisfaction.
Manage action plan at division level for bi-annual customer intimacy survey.
Responsible of action plan to improve Non quality Cost according to the Group definition.
Manage weekly and monthly quality reporting for the Division including total returns, PAQ, ABC ranking.

There will be some international and UK travel. Computer skills required Excel, SAP or other ERP systems.

For further information please call Bev Strawford at Jonathan Lee Recruitment on 01268 889254 or email bev.strawford@jonlee.co.uk

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.