Wednesday 11 May 2011

Operations Quality Manager - Cambridge (BST-100546)

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Operations Quality Manager
Cambridge, Cambridgeshire, England

Our client has an established global reputation for the continual development and manufacture of its total coding and printing technologies that meet the needs of manufacturers and sets new industry standards in quality and reliability.

They are now looking to recruit an Operations Quality Manager to manage a small team to ensure suppliers deliver product fit for purpose and to ensure product reliability issues are captured and resolved expediently.



The successful candidate will be driven by the desire to provide manufacturing with error free parts and provide customers with products of high reliability.

Main responsibilities include but are not limited to:

Establishing suitable measurement and improvement systems for incoming quality from current supply base.
Liaise with Manufacturing Engineering and Manufacturing to understand and resolve current quality and rework issues
Corrective Action system management with suppliers - carry out root cause analysis and ensure robust solutions are implemented by suppliers for problems in supplied quality affecting manufacturing.

Support Manufacturing in the identification of immediate Quality issues and provide satisfactory customer protection.
Develop and implement system for ensuring adequate incoming quality checks according to risk.
Develop suitable supplier control plans and support supplier visits where necessary.
Establishment of working methods and systems for the systematic review of Quality data available from internal and global manufacturing sites as well as field customer responses.


The objective of the above is to improve supplier quality and reliability, leverage supplier capabilities and therefore drive down the cost of manufacturing and test.
Reporting to the Group Manufacturing Engineering Director, this is a Management position that involves interaction with personnel at all levels.

Educated to Degree level with solid relevant experience in a supplier development, quality or manufacturing environment.


You will be able to demonstrate experience in developing suppliers and show your understanding and use of appropriate tools including six sigma, Lean Manufacturing methods, metrology and process capability studies.



A good communicator with the gravitas and confidence to be able to influence at senior levels and persuade at all levels, exercising a high degree of tact and diplomacy as required.
A firm character and the ability to work as part of a team or alone as the situation demands are essential qualities.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

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