Account Co-ordinator - Leicestershire - 28000 (SMIC-106390)

Apply now

Account Co-ordinator
Leicestershire, England
28000

This position is accountable for analysing incoming EAME dealer/customer orders and order changes to ensure effective processing of prime product and related attachment orders from assigned dealers/customers in accordance with their instructions and company s operating procedures and to answer or ensure answering by appropriate functional areas, of orders related commercial and technical questions.

This position s prime responsibility is to ensure timely and accurate processing and monitoring of prime product and related attachment orders and order changes from assigned EAME dealers/customers or resulting from company direct sales or contracts from all sources worldwide from order receipt to shipment, including issuance of related documents and invoices for importation and collection, in accordance with standard or special dealer/customer instructions and company s operating procedure. You will be prime contact for dealers/customers for answering or to ensure answering by other functional areas of all queries regarding their prime product and related attachment orders.

You will need experience in international trade, good knowledge of company s operating policies and systems, SAP and good product knowledge. Supervisory experience is also essential as are strong communication skills verbally and in writing (English language skills are a must, any other language is a big plus). Additionally you will need above average judgment, the ability to set priorities on workload, to seek information, take some risk, to demonstrate administrative and analytical skills, to show initiative and have diplomacy in resolving conflicting issues between dealers/customers and the company. You will undertake occasional travel to dealers/customers, plants, forwarders, banks etc. to resolve operational problems and to jointly develop and implement more effective orders processing procedures.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.