Product Quality Technician-Computer Parts-Fault Diagnosis and Repair - Northamptonshire (888659)

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Product Quality Technician-Computer Parts-Fault Diagnosis and Repair
Northamptonshire, England

We are working with a global business provider with a presence in the America's, Europe, Asia and the UK, they have been trading for 27 years and have experienced growth year on year. They specialise in complex AV and computer products including cables (generic and bespoke), cards, hard drive accessories and fans and coolers amongst others. They are an ISO 9001 accredited company who have a very strong work ethic and a very strong loyal employee base, they have won several awards over the last 2 years (in particular) including "Best Small and Medium Employers" in 2011.

The Quality Technician role is based out of their distribution centre in Northamptonshire, they have a workforce of 11 presently to including warehouse staff and a couple of management staff. You will be working in tandem with the current Quality Technician and this role is required because of the growth of the company, it will be reporting into the Warehouse Operations Manager (Northampton) and the Product Quality Supervisor (based in Canada). The role is to receive the companies' products from their manufacturing facility in Taiwan, check volume, then test the product to ensure they work correctly before signing them off and storing them in the warehouse for future orders. It's a technically based role and you will need to have the ability to work round problems should they arise with the products.

The second part of the job is to inspect parts that have been diagnosed as faulty (and sent back by the customer) and search for trends or troubleshoot the faults to ensure the product problem is rectified. The company are looking for a person with a background in testing, fault finding and troubleshooting, a person that has experience of fixing computers (ideally face to face with customers) or from a specialist service that many electronic retailers offer.

Personality is key to the role as you will be joining a small team, a team orientated person is essential as there will be times when you'll be helping out the order pickers to get orders out on time. A very interesting opportunity with a very successful company that have achieved great results over the 27 years of trading.

The permanent role offers an attractive salary and is a 3 stage interview process with the 1st and 2nd interviews being conducted using Skype.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.